For those wanting to further their knowledge, Hellen's USM Programme is the must-have, comprehensive education platform available to salon owners or managers, covering every element of salon management. 

 

Ultimate Salon Management is designed to take you to the highest level of expertise in running a salon or spa. Each level consists of 6 one-hour downloadable modules in a distance learning format that fits in with the busy working manager or business owner. Regardless of your level of experience, the programme takes you on a step-by-step journey to learn from one one of the most successful salon owners in the country. From building a brand and setting targets to trouble-shooting the most complex issues that a salon manager might face, USM tutorials are presented by Hellen in her trademark, no-nonsense and easy to understand style, giving you a a visual, audible package that you can cover at your own pace and refer back to again and again. Once the learner has completed each level, they will be ready to move on to the next to further expand their knowledge.

 

Each level includes the accompanying software package containing Hellen's unique tried and tested spreadsheets and systems - all designed to compliment the level of learning and ready for you to brand and implement directly in your business. 

 

• Elementary Level  £195  (includes Bronze Software Package worth £99.95) 

  • Business Planning​

  • Brand Bullet-proofing

  • Effective Pricing

  • Targeting Productivity

  • Tracking Performance

  • Developing Expertise
     

• Intermediate Level  £295 (includes Silver Software Package worth £149.95)

  • Strategic Marketing​

  • Remuneration Packages

  • Analysing Income

  • Monitoring Expenditure

  • Ensuring Profitability

  • Creating Structure
     

• Advanced Level £395 (includes Gold Software Package worth £199.95)

  • Managing People

  • Optimising Turnover

  • Customer Retention

  • Team CPD

  • Financial Troubleshooting

  • Salon Future-proofing
     

• Purchase the entire USM Education programme  with accompanying software for £695

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